Website privacy policy
Revision: 2024-09-01
AGT Robotics is dedicated to safeguarding the privacy and protection of your personal information, whether provided by you or collected by us during your visit to our website or through interactions with us. This privacy policy, referred to as the “Policy,” aims to clearly communicate the types of personal information we collect, along with details on how we store, process, use, share, and disclose this information, in compliance with applicable privacy laws.
Collection of personal information
When you visit to our website, the following personal information categories might be collected and used by us:
- Identification Information: Includes your first and last name on forms, username and password for Customer Area access, and your email address and account number for accessing the payment platform and viewing invoices.
- Contact Details: Comprises your telephone number and email address.
- Interactions: Captures your communications with us via email, comments submission, appointment scheduling, newsletter subscription, visits to the Customer Area, use of the payment platform, and any job or internship applications, including all related interactions and attachments.
- Website Usage: Involves collecting specific personal information through browser cookies when you navigate our site, potentially including your IP address, preferred language, visit dates and times, and viewed pages. (Refer to Terms and Conditions of Use).
Forms and interactivity
We collect your personal information via various digital forms, including:
- Contact Form
- Newsletter Subscription Form
- Internship Application Form
- Job Application Form
- and others as applicable.
Furthermore, accessing your customer area and our payment platform necessitates the provision of specific information.
Use of personal information
The personal information we gather is solely used for the objectives specified at the time of collection. This includes instances where you navigate our website or willingly provide your information. We use this information to:
- Communicate with you for updates, appointment confirmations, responses to inquiries, comments, or information requests.
- Customize and improve your experience on our website.
- Enhance our products and services.
- Handle job and internship applications, including resumes.
- Send you promotional emails about new products, special offers, or other information, subject to your prior consent for receiving such communications.
- Contact you for market research purposes.
- Any other legally permitted or mandated uses.
You retain the right to withdraw your consent at any time, either partially or fully.
Transparency principle
Adhering to the principle of transparency is crucial for safeguarding your privacy. AGT Robotics pledges to fully inform you regarding the intended use and circulation of your personal information before its collection, enabling you to make informed decisions about your data. Personal information is retained only as needed to fulfill its collection purposes or as dictated by legal requirements.
Communication
AGT Robotics commits to not disclosing your personal information for any purposes other than those initially stated, unless we have your explicit consent or are legally obligated or permitted.
Occasionally, we collaborate with third-party processors for handling personal information. To ensure high-quality, efficient service, some of these third parties might operate outside Quebec or manage data storage beyond Quebec’s borders. To safeguard your information under such circumstances, we implement several measures, including stringent non-disclosure agreements, regular security audits, limiting information sharing to a necessary minimum, enhancing technological security measures, and conducting Privacy Impact Assessments (PIA) as needed.
The platform used to manage payments is CookieYes. Please refer to the privacy policy of this application for more details regarding the management of personal information.
Security
AGT Robotics is devoted to maintaining the confidentiality and security of the personal information in its custody.
We employ industry-standard physical, organizational, contractual, and technological safeguards to prevent unauthorized access or disclosure of the information collected online.
Furthermore, all employees, consultants, and service providers involved in the handling of your personal information are required to follow robust security protocols.
Nevertheless, it’s important to acknowledge that transmitting personal information over the Internet inherently carries some level of risk.
Disclaimer of liability
AGT Robotics does not assume responsibility for the accuracy of the information you provide via our website. In accordance with applicable law, you are entitled to access your personal information in our records and request necessary corrections.
Please be aware that our website may include links to external sites of interest. Once you navigate away from our site using these links, AGT Robotics cannot oversee or be held accountable for the protection and privacy of any information you may share on those external sites, as they are not covered by our privacy policy. We advise you to exercise caution and review the privacy statements of these external sites.
Request correction of your personal information
Should you believe that the information we hold about you is inaccurate or incomplete, we encourage you to contact us immediately via the provided email or postal address. We are committed to promptly rectifying any incorrect information.
Rectification requests must be submitted in writing, accompanied by proof of your identity. We will respond to these requests within thirty (30) days of their receipt. If we are unable to meet this timeline, you will be duly informed.
For your convenience, forms for submitting rectification requests are available on the Commission d’accès à l’information website: For citizens | Commission d’accès à l’information du Québec (gouv.qc.ca) – in French
For citizens | Commission d’accès à l’information du Québec (gouv.qc.ca) – in English
Direct your rectification inquiries and requests to:
By mail: 8000, Boul. Parent, Trois-Rivières, QC, G9A5E1
By e-mail: [email protected]
Right of objection and withdrawal
AGT Robotics upholds your right to object to or withdraw consent for the use of your personal information. Specifically, you can:
- Refuse the use of your personal information for certain purposes initially identified during collection.
- Request the removal of your personal information from specific uses, such as mailing lists. This can be done either by contacting us directly or by utilizing the available opt-out functionalities.
For objections or withdrawals, please reach out to us at [email protected]
Request access to your personal information, make a complaint or ask a question
Effective date and updates
This Policy becomes effective as of August 1, 2024. AGT Robotics reserves the right to amend this Policy at any time, with updates to be published on our website.
Given the evolving nature of privacy legislation, this Policy may undergo modifications at AGT Robotics ‘s discretion, without prior notice or liability to any data subject or others. The handling of a data subject’s personal information by AGT Robotics will adhere to the current version of this Policy.
Legal notice – Terms and Conditions of the website
Revision: 2024-08-01
Welcome to the AGT Robotics website. As AGT Robotics (also referred to as “we” or “us”), we are committed to processing the data we collect both lawfully and transparently. By navigating our website, you consent to adhere to our terms and conditions of use. These, along with our privacy policy, establish the framework for our relationship with you, the user (“you”), regarding this site.
Our registered office is located at 8000, Boul. Parent, Trois-Rivières, QC, G9A5E1. The following are the terms of use governing your access and use of our site:
Scope
The scope of these Terms and Conditions is to outline how AGT Robotics utilizes cookies and manages the information we collect and store.
Definitions
“PIP Act”: Refers to the Act respecting the protection of personal information in the private sector, amended by the Act to modernize legislative provisions respecting the protection of personal information (“Act 25”).
“Data Subject”: Any identified or identifiable person about whom AGT Robotics collects personal information. This includes, but is not limited to, employees (past, present, and potential), customers (past, present, and potential), website visitors, and subcontractors and suppliers (past, present, and potential).
“Personal Information”: Information concerning an identified or identifiable natural person, excluding data not considered personal under the PIP Act.
A “cookie”: A small text file placed by website servers or third-party servers in a dedicated space on your device’s hard disk when online content or advertising is accessed. Cookies record your Internet browsing data and recognize your device’s browser during its validity period, without personally identifying you.
Website Usage Guidelines
The content on our site is intended for general information and use. We reserve the right to modify content without prior notice.
Our website employs cookies to track browsing preferences. Authorizing specific cookie types may result in the recording of personal information.
AGT Robotics, along with any third parties, does not guarantee the accuracy, timeliness, performance, completeness, or suitability of the information and materials found on this site for any specific purpose. Liability for any inaccuracies or errors is expressly excluded to the maximum extent allowed by law.
The use of any information or materials from this site is at your sole risk. AGT Robotics is not liable for any consequences arising from such use. It is your responsibility to ensure that any products, services, or information available on this site meet your individual requirements.
Material on this site, including but not limited to design, layout, appearance, documents, and graphics, is owned by, or licensed to AGT Robotics. Reproduction is prohibited, except as permitted by copyright and trademark laws.
Trademarks not owned or licensed by AGT Robotics belong to their respective owners.
Any unauthorized use of this site may lead to claims for damages and/or criminal charges.
The site includes links to external sites, provided for convenience and additional information. AGT Robotics does not endorse these sites and is not responsible for their content.
The use of this site and any disputes arising from it are governed by the laws of the Province of Quebec, Canada. Any legal claims associated with these Terms and Conditions of Use will be subject to the jurisdiction of the courts in Quebec. No other courts or alternative dispute resolution mechanisms are applicable.
Cookie management
Why do we use cookies?
The AGT Robotics website utilizes cookies to enhance your user experience, understand your usage patterns, and tailor our site’s operations to your preferences. We also use cookies for targeted advertising on third-party websites. Below is a detailed explanation of our cookie usage.
How do we use cookies?
We employ traffic cookies to identify popular pages, aiding us in analyzing web traffic and customizing our site according to customer preferences. This data, used for statistical analysis, is eventually removed from our systems.
Cookies enable us to improve our website by tracking pages you find useful or unvisited, without accessing any personal information beyond what you elect to share.
You have the option to accept or decline cookies. Site settings allow you to specify your cookie preferences, and you can also adjust your browser settings to refuse cookies.
However, note that refusing cookies might affect the full functionality of our site.
What types of cookies are used?
AGT Robotics utilizes various cookies, including:
- Strictly necessary cookies: These cookies are essential for basic functionality. They enable users to navigate our websites. This category of cookies cannot be deactivated.
- Functionality cookies: These cookies help us to tailor our websites to improve their content based on how you have used our site, and to configure features and other customizations, such as language preferences. The information tracked by these cookies is anonymous and cannot be used to influence your browsing activity on other sites.
- Performance cookies: These cookies collect information about how you use our website. Cookies tell us which pages you visit, how often, any errors you encounter and how we can improve your experience. They are generally collected for statistical purposes and do not contain any personal information, such as names or e-mail address. Deactivating them prevents us from collecting any information relating to your browsing on our sites.
- Targeting and advertising cookies: These cookies provide information about user interaction with our content to help us and third parties (including advertisers) deliver relevant advertising and measure the effectiveness of advertising campaigns. Information is collected and shared with third parties to provide audience targeting and optimization solutions for advertisers and publishers. No personal data is collected, and no individual can be identified via the data collected.
Third-party cookies
Our site includes links to external websites (e.g., LinkedIn, Instagram and Facebook), each with its own cookie policies. To find out more, please consult the policies provided by these third-party sites on their own cookies.
How do I manage Cookie references?
As a user, you have the right to refuse, delete or limit the use of all types of cookies when visiting the AGT Robotics website.
In particular, you can modify your cookie preferences by adjusting your browser settings. However, the refusal of certain cookies may lead to the deterioration of a certain number of functions necessary for navigation on the website (recording or display difficulties, etc.). We cannot be held responsible for such malfunctions. In addition, deactivating advertising cookies does not mean that you will not receive advertising, but simply that it will no longer be tailored to your interests.
Contact details:
For any inquiries or correspondence, you can reach us at:
By mail: 8000, Boul. Parent, Trois-Rivières, QC, G9A 5E1
By e-mail: [email protected]
Updates to Terms and Conditions:
These terms and conditions are effective as of August 1, 2024. They supersede all previous versions and may be updated periodically.